Customer Service

Please contact our customer service department, available 8:00 A.M. to 5:00 P.M. ET for questions or concerns about your open orders. We are here to assist you with order tracking and delivery information. Feel free to call us at 1-833-792-2175.

Not all of our Cleaver-Brooks Genuine Parts are available for sale online today, but we are always adding more. For our full catalog of available parts, contact your Cleaver-Brooks sales representative for pricing and availability. You can learn more about your local Cleaver-Brooks sales representative on our Find a Rep page.

Warranty Returns
For Warranty requests, please contact your local Cleaver-Brooks Sales and Service Representative. Your local CB Representative contact information can be located utilizing the Find A Rep function on this site.

Part Returns
If you have questions regarding the return of materials purchased on this site and shipped within the last 30 days. Please review your order history, select the appropriate order for the materials you wish to return. Using the Return Material button on the top of the page, complete the required information and submit your request. Our customer service staff will contact you with your return authorization number and instructions to complete the return.

Missing Parts 
If you have received a incomplete shipment please contact customer service directly at 1-833-792-2175 to remedy the error.

Contact Us
If you are a Guest user, please contact us directly.

Our direct number for customer service is 1-833-792-2175.

Our email address for customer service is support@parts.cleaverbrooks.com

 

Your Genuine Parts and Customer Service Support Teams